Communication is a tool

Communication is a tool with which we exercise our influence on others, bring out changes in our and others’ attitudes, motivate the people around us and establish and maintain relationships with them. Communication makes a major part of our active life and is a social activity. This social activity is pursued verbally through speech, reading and writing or non-verbally through body language. I want to share something useful in communication to respond correspondent (email).

1.Dear Mr. /Mrs. 

=Dear Sir/Madam. 

2.We have received your letter of January 31, 20XX. 

=We have received your letter dated January 31, 20XX. 

=I read your letter last week. 

3.We have received your letter of March 10 and the product sample. 

=We’ve received your mail last day. 

4.Thank you for your inquiry dated June 18. 

=I’m so thankful for your inquiry. 

5.This is in response to your letter of February 19. 

=This is in reply to your letter dated February 19. 

=This is our reply to your letter. 

5.In response to your letter of April 8, we would like to inform you of the following: 

=We would like to inform you about the product. 

6.We are pleased to learn that you are satisfied with our product. 

=We are very happy about your positive comments on our product. 

7.We are sending you our latest catalog and price list. 

=Attached here is our latest catalog. 

=We are pleased to send you our latest catalog and price list. 

8.Enclosed, please find a copy of our company brochure. 

=Enclosed is a copy of our company brochure.